Preparing For Your Procedure
Thank you for the privilege of allowing us to care for you. The following information is to help you prepare for your upcoming procedure and share protocols in place to ensure the safe care of non-COVID patients.
Prior To Procedure
Preprocedural Call
You will receive a confidential phone call from one of our nurses three days before the procedure. The nurse will conduct a verbal screening for respiratory illness / COVID-19 symptoms and recent exposure. They will share necessary instructions to prepare for the procedure.
Preprocedural Visit
If this is indicated, the hospital will reach out to schedule the necessary testing.
- Plan to arrive at the hospital 15 minutes before the time of your scheduled visit
- Please wear a face covering and report to the Main Entrance of the hospital
- Expect to receive a verbal screening for respiratory illness / COVID-19 at the door prior to entry
- Bring your insurance information, photo ID and a list of your current medications with dosages
COVID-19 Testing
If you have a fever, recent history of exposure or are having a high-risk procedure, your physician may request a COVID-19 test. Our hospital will be able to provide one prior to the procedure. Please follow the instructions from your physician’s office. If you are instructed to come to the hospital for testing, the order will be placed by your physician and our staff will reach out to schedule the visit.
Safe Practices
Please take actions to protect yourself.
- Self-monitor your temperature daily
- Practice social distancing and wear a face covering in public spaces
- Wash your hands often with soap and water
- Call your physician immediately if you have a fever, cough and difficulty breathing
Day Of Procedure
Arrival
Please plan ahead to arrive at the hospital on time for your scheduled procedure
- Please wear a face covering and report to the Main Entrance of the hospital
- Expect to receive a verbal screening for respiratory illness / COVID-19 at the door prior to entry
- If you have a fever, cough, shortness of breath or recent exposure to confirmed COVID individuals, your physician may request a COVID-19 test. Our hospital will be able to provide one prior to the procedure.
- Please bring any records or forms your physician has given you concerning your care
- If you forget and eat or drink something, tell your nurse immediately upon arrival
Preparation
A nurse will escort you to our preoperative area and take your vitals.
Visitor Limitation
Given the circumstances, we are not allowing any visitors at this time.
- Please have your family member or friend drop you off and wait in their vehicle
- Our staff will request you provide their contact information when you arrive
- Our staff will keep them informed of your progress and notify them when to pick you up
After The Procedure
Recovery & Pick-up
When ready after your operation, a recovery nurse will help you prepare to return home. You will receive prescriptions for any necessary medication and written instructions to follow at home. Our staff will escort you to the entrance to be picked up by your family member or friend.
Payment Plans
We understand this has been a challenging time and to support our patients our hospital has a flexible patient payment plan program. You can request more information prior to the procedure or set this up after the procedure.
Questions
For any questions, late arrivals cancellations or, please call: 562-594-3029
Your Safe Care Is Our Priority
The impact of COVID-19 changes many things about our lives. One thing that hasn’t changed is our commitment to your health and safety. In addition to caring for you in an emergency, we are now able to care for your non-emergency procedures, too. As we return to general procedures, we realize you may have concerns about coming to a hospital.